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You’re in the Right Place.

Here are some of the most common questions we get once people are signed up or thinking of signing up.

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Frequently Asked Questions

Here are some of the most common questions we get once people are signed up or thinking of signing up.

📝 “How do I register a company with you?”

Head to our online store or Start My Business page. Choose your package, fill in the short form, and we’ll take it from there. You’ll get updates by email and WhatsApp — no stress.

📦 “Can I change or add to my package later?”

Yes! You can upgrade, swap, or add services anytime. If you’re not sure what you need next, we’ll help you build a growth plan that suits your goals.

💬 “How can I contact you?”

You can reach us by:
Live Chat (bottom-right of your screen)
WhatsApp: Click to Chat
Email: hello@startuphero.co.za
Phone: 011-123-4567
We’re online Monday–Friday, 9am–5pm (SAST).

🧾 “Do I get invoices and legal documents?”

Yes. All services come with invoices, confirmations, and official documentation — including CIPC certificates, tax numbers, share certificates, and more.

🔒 “Is my data secure?”

Yes — we take security seriously. Your data is encrypted, stored securely, and never shared without your consent. We’re POPIA compliant and only work with trusted partners.

🌍 “Can you help if I’m not in South Africa?”

Definitely! We serve clients across Africa, the UK, and even the US. As long as your business is based in South Africa (or plans to be), we can help — 100% remotely.

Need Help?You’re in the Right Place.

Contact Us

Frequently Asked Questions

Need Help?
You’re in the Right Place.